Connect a Hager charger to GuestCharge

Hager setup runs through a web page inside the charger, reached via a Wi-Fi hotspot you activate with the Wi-Fi card supplied in the box. One check before anything: the charger must support OCPP 1.6-J. Most current Hager units do, but some older models don't, so if your unit has a few years on it, confirm with Hager first.

Before you start, check you have

• The Wi-Fi card supplied in the charger's box
• The product label's UID, specifically its last six characters
• A phone or laptop with Wi-Fi
• Your Wi-Fi name and password (or an ethernet connection at the charger)
• About 20 minutes

1Add the charger in your GuestCharge dashboard

Run the onboarding wizard. For the identity, use HAGER followed by the serial number, like HAGER123456, as that's what you'll set on the charger shortly.

2Activate the charger's hotspot

Power the charge point on. The LED flashes yellow, then orange. Within 5 minutes, swipe the supplied Wi-Fi card over the RFID reader. The LED turns green and the charger broadcasts its hotspot:

• Network name: hager-evcs- followed by the last six characters of the UID
• Password: hager followed by the same six characters, but only the first 10 characters total

So a UID ending ab4df5 gives network hager-evcs-ab4df5 and password hagerab4df.

Prefer a cable? Connect ethernet from the charger to your computer and browse to https://hager-evcs- followed by the same six characters, then pick up at step 3.

3Log in to the settings page

Join the hotspot, then browse to https://10.0.0.1/. Log in with username Admin and password 1234. You'll be made to change the password on first login: do, and write the new one down. Then open the Configuration page.

4Enter the GuestCharge settings

• OCPP server: wss://ocpp.guestcharge.co
• Authentication: select the third-party backend supervision option
• Login and Password: leave both blank
• ChargePoint ID: HAGER followed by the serial number, matching what you entered in the wizard
• RFID Access: select the option to use RFID
• Charging restart authorisation: Enable

5Get the charger online

Still in the settings page, connect the charger to the internet: enter your Wi-Fi details, or for ethernet enable the DHCP client (or set a fixed IP, with a fallback IP in case DHCP fails). Then restart the charge point.

How you know it worked

After the restart, the charger shows as connected in your GuestCharge dashboard.

If it won't connect

• Missed the 5-minute window for the Wi-Fi card? Power cycle the charger and swipe again.
• Check the ChargePoint ID on the charger matches the wizard entry exactly
• Confirm the charger has internet at its location

Still stuck? Email the ChargePoint ID to team@guestcharge.co and we'll check from our side.