Get help with setup

Ask us anything about charger compatibility, billing or getting started. We reply by email.

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What happens when you get in touch

Check compatibility

We confirm your charger works with GuestCharge.

Help with setup

Guidance to connect your charger and create QR codes if needed.

Try the platform

No upfront costs. You only earn when guests use it.

Common Questions

Where can I learn more about the regulations?

UK hosts can start with our summary of the UK rules or the Complete 2026 Guide to EV Charging at UK Holiday Lets. Hosting somewhere else? The rules differ by country, so tell us where you host and we'll point you to what applies.

What chargers are compatible?

GuestCharge works with WiFi-enabled chargers that support the OCPP standard. If you're not sure, just ask — we'll help you check.

Does this cost anything to try?

No upfront costs. GuestCharge takes a small percentage only when guests pay to charge. You can stop anytime.

How long does setup take?

Most hosts are set up within a few days. We guide you through connecting your charger and generating your QR code.

Request setup help

We'll reply by email. No sales pressure.

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What Happens Next?

1. Send a message

Fill out the form below and we'll be in touch

2. Check compatibility

We'll confirm your charger works with GuestCharge

3. Get set up

Connect your charger and you're ready to go

Prefer email? Write to team@guestcharge.co