One thing decides whether this goes smoothly: firmware version v425 or later. Earlier versions carry an expired security certificate that makes the secure connection to GuestCharge fail outright, and since we only accept secure connections, there's no workaround. If your station is on older firmware, get it updated (EVBox or your installer can do this) before starting. With that done, the rest is a Bluetooth setup from your phone.
- Firmware v425 or later on the station
- The EVBox Connect app (App Store / Google Play)
- The security code, which comes in the installation packaging, typically printed on a large cardboard cutout
- About 20 minutes
Open the app and connect to your charge point over Bluetooth. While you're here, save the charge point's modem number. It looks like EVB-XXXXXXXXX and you'll need it twice: once for our wizard, once during pairing.
Run the onboarding wizard with the modem number from step 1.
Enter the security code from the packaging and press Authorize.
This step is what stops your charger giving electricity away. In Charger Access Control:
- Enable Activate using charge fob/key
- Disable Auto-start
With auto-start on, anyone could plug in and charge without going through billing.
Tap the Installer Mode button at the bottom of the screen, and enter the same security code again when prompted. Tap Continue.
- Tap Charging Manager Platform (this page can take a moment to load)
- Select the first option, Different Backend URL
- Enter:
wss://ocpp.guestcharge.co/ followed by the modem number, like wss://ocpp.guestcharge.co/EVB-123456789
- Tap Save, then Select
Tap Save, wait a few moments, then tap Reboot the charging station.
After the reboot, the charger shows as connected in your GuestCharge dashboard.
- Firmware first, always. Below v425 the secure connection fails no matter what. Confirm the version before chasing anything else.
- Check the backend URL and modem number for typos
- Confirm the station has a working internet connection
Still stuck? Email the modem number and firmware version to team@guestcharge.co.